International HR – Communications Advisor

  • International Office

International HR – Communications Advisor

Job description

Position: International HR – Communications Advisor

Location: Flexible, in any MSF office

Contract: 100% fixed term

Duration: Until the end of 2020

Starting date: ASAP

Deadline for applications: 4th December 2019




Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 21 sections, 24 associations and other offices together. Based in Geneva, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.



The management of MSF’s human resources is a key strategic element for the organization. MSF is composed of 21 independent sections which have committed to an international approach in some aspects of the HR policies and strategies. These policies and strategies are decided and coordinated through MSF’s international platform of HR directors (IDRH) and its six sub HR platforms.

The international human resources team coordinates, supports and/or manages key global HR projects, policies and frameworks. These include:

  • The MSF Rewards Review: a movement-wide process to re-discuss how MSF values and rewards its people, and to design a future rewards system for the MSF movement.
  • International Remuneration Project 2 (IRP2): the current global compensation and benefits system for international field staff.
  • International Reference Field Function Grid (IRFFG): a common function classification for MSF staff in the field.
  • The development of a Global Employment Organisation: the centralization of contract management, payroll, insurance and pension for a specific segment of MSF staff.

In addition, international knowledge management of human resources policies is becoming an increasing priority, particularly in the context of the current development and implementation of MSF’s global HR information system, known as ‘Symphony’.



  • As a member of the International office the Communications Advisor reports directly to the International HR Coordinator (who will ensure coherence and appropriate balance between the various projects).
  • The Communication Advisor works in very close cooperation with the Compensation and Benefits Coordinator, the IRFFG Coordinator and the other international HR project managers.
  • The Communication Advisor is also a member of the Rewards Review Guidance Team, working in close cooperation with the Project Manager. S/he leads the communication team and works in close collaboration with the consultation team.
  • Furthermore s/he liaises and interacts with relevant stakeholders in the sections of MSF, including the International Platform of HR Directors (IDRH).



The overall objective of this position is to plan, develop and deliver communications for the international HR projects. The broad aims of the communication are to increase internal awareness, acceptance and support from relevant stakeholders of the initiatives, facilitate and support the change their implementation entails, and ensure/improve understanding an on-going basis (essential as the timeline of these global initiatives can be slow compared to staff turnover in HR across the movement). In terms of workload distribution, the Communication Advisor will approximately spend 50% of her/his time on the Rewards Review project and 50% on other international projects.



  • Develop internal communication strategies, including stakeholder mapping and analysis, and prepare implementation plans. Control and adapt plans according to the evolution of the programs.
  • Provide recommendations to the IDRH and projects teams regarding communication on international HR projects; develop messages on the IDRH’s or project’s behalf.
  • Develop and maintain communication tools and materials (briefing papers, letters, website content, newsletters etc) as needed for the implementation of the communications plans and disseminate them through the appropriate channels.
  • As a member of the Rewards Review Guidance Team, act as the focal point for the project’s communications team, providing guidance to the team, fulfilling the role of team leader when needed, and developing the communications strategy and materials with the team.
  • Develop and maintain MSF’s information-sharing sites for HR staff e.g. HR Connect and the HR Portal on Pamoja.
  • Develop and maintain MSF’s online human resources tools, such as the IRP2 expats and HR sites, and the Pay and Benefits Guide.
  • Manage MSF relationships with suppliers, such as translators and graphic designers, ensuring deliverables within project timelines and budget.
  • Maintain a multi-lingual HR glossary and ensure consistent terminology is used in translated international HR communications materials.
  • Participate in organising, delivering and writing-up material from workshops, meetings or other events for broader communication.
  • Develop, implement, review and maintain the visual branding of the programs as necessary.
  • Draw-up and follow-up the communication’s budget line within the international HR budget.



  • 3 years work-experience in communications with relevant experience in a similar position.
  • Strong communications expertise and skills (both written and oral) in a multi-cultural environment.
  • BA degree in public relations/communication or related field, preferable
  • Proven experience in internal communication – preferably in change and/or complex projects.
  • Track record in development and implementation of communication strategies/plans.
  • Experience with MSF requested.
  • Knowledge and understanding of strategic HR and HR transformation is an advantage.
  • Creativity and mastering of a wide toolkit in (internal) communication.
  • Time management, goal setting, autonomy, juggling different ‘clients’.
  • Willingness to travel internationally.
  • Pragmatic & able to deliver against tight deadlines.
  • Excellent proficiency English (written and oral) is a must, preferably French.
  • Proficiency in Word, Excel, PowerPoint and website content management systems. Adobe Creative Suite (especially inDesign and Photoshop) desirable.
  • Able to handle work in virtual teams



Only shortlisted candidates will be contacted



MSF is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals with disabilities are equally encouraged to apply