Project Manager: transition to new EPM solution

Location: Geneva

Contract: Fixed Term or consultancy at 100% - The term of this assignment is intended to be for a period of three (3) years, nevertheless, the duration of the contract may be subject to the employment regulations and labor laws of the country where the selected candidate is based.

Starting date: ASAP

Deadline to apply: July 29th, 2026

Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract.

I. MSF INTERNATIONAL

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian action-driven organization/movement that delivers emergency aid to populations affected by armed conflict, epidemics, healthcare exclusion and man-made or natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

The MSF movement is built around seven operational directorates that run medical humanitarian operations and are supported by MSF’s 24 sections, and other offices, such as supply centres, worldwide.

MSF International is the legal entity that binds together MSF’s 26 Institutional Members and other entities that are legally independent. MSF International provides coordination, information and support to the MSF movement, supports its governance bodies and implements international projects and initiatives as requested.

II. POSITION BACKGROUND

The International Finance Team (IFT) is part of the International Office. One of its functions is to provide financial information to movement-wide governance bodies and other internal and external stakeholders.

MSF International has been using SAP BFC to produce combined (consolidated) financial information for more than 15 years. This information includes the annual financial statements of the movement, as well as a series of internal forecasts, reports and analyses.

The new system would be an Enterprise Performance Management (EPM) solution, generating the combined (consolidated) annual financial report on the one hand, and serving as a Financial Planning and Analysis/Management Reporting tool on the other hand.

The transition from SAP BFC to a new cloud-based EPM solution is a critical transformation for MSF International’s finance ecosystem. It will enhance how financial data is collected, consolidated, analyzed, and reported and enable the processing of many more data sets. The EPM solution will help produce reports and forecasts that will be more insightful, relevant and user-friendly.

High-level requirements, a short list of potential solution vendors and a roadmap have already been established. A consulting firm has been retained to serve as a functional partner.

The transition project is housed within the International Finance Team. The new tool is critical to the effectiveness of the work of the team. Direct oversight of the project is provided by a Steering Committee. Project governance processes are impacted by the fact that the project will eventually impact the breadth and depth of financial reporting MSF entities will provide to MSF International. Governance is also impacted by the fact that the project is funded collectively by all MSF entities.

The Project Manager is expected to lead and manage the transition project with the ultimate goals that the selection, implementation and roll-out of the system are done successfully, on time, on budget, in line with requirements and best practice and with continuous support from stakeholders. Further it is expected that, by the end of the project, conditions are met to ensure that the system can continue to provide benefits to the movement and be managed easily by the International Finance Team.

III. PLACE IN THE ORGANISATION

The Project Manager will report to the International Finance Coordinator. Later in the project, it is expected that the Project Manager will supervise a Business Analyst. The Project Manager will work closely with a wide variety of stakeholders:

• Key Internal stakeholders : The International Finance Team, finance directors of all MSF entities, users of the current system in all MSF entities, Steering Committee, Project Sponsor, IT function.

• Key external stakeholders : Functional partner, Solution provider, Implementation partner, current service providers (hosting and application support), external auditors.

IV. MAIN RESPONSIBILITIES

1) Manage the project plan and activities to ensure quality of implementation, support from stakeholders and reach expected results

• Refine and articulate the project scope and long-term and short-term goals of the project continuously, in close collaboration with key users and stakeholders more generally and ensuring technical feasibility.

• Develop, adjust and update the project plan and set detailed plans with associated resource requirements to ensure that activities will lead to the expected results within the time and budget constraints. Ensure an optimal articulation of the work to be done internally and by external contractors.

• Conduct progress reviews and quality control over activities and monitor project metrics. Prepare reports accordingly.

• Ensure that the work complies with generally accepted standards for large IT projects in terms of processes, standards and documentation, including technical plans, functional and technical documentation, user acceptance testing, data migration, project decisions, etc.

• Oversee data migration and integration activities to ensure the accuracy, completeness, and security of financial data during the transition to the new EPM solution.

• Ensure that the work complies with MSF IT requirements (cybersecurity, access, privacy etc.). Collaborate with MSF IT teams to ensure seamless integration of the EPM solution with MSF IT landscape.

• Problem-solve/trouble shoot continuously in a practical and effective manner.

• Analyse risks (technical, human, commercial, financial, etc.) and devise mitigation actions continuously. Also proactively seek opportunities to accelerate or optimize the work or the cost.

• Lead communications with the steering group, team members, and other stakeholders, including providing direction and vision for the success of the project. Convene and prepare meetings of the steering group to ensure optimal governance. Provide reports and updates to various stakeholder groups as per agreed process and schedule.

• Provide close-out report at the end of the project.

• Ensure best practices in project management are applied to the extent possible and relevant.

• Use project management and reporting tools (e.g. Asana, Jira) that enhance transparency, efficiency and are user-friendly.

2) Manage the project budget and funding

• Plan, monitor and adjust the budget as needed, suggest options when the resourcing is not in line with plans and optimal trade-offs.

• Play a key role in establishing funding requests and securing the funding as needed.

3) Manage internal human resources to ensure that activities lead to the expected results

• Supervise and coach the Business Analyst, ensuring performance goals are clear and that appropriate and timely support and feedback is provided.

• Coordinate the work of colleagues involved in the change, ensuring that they have the information, knowledge, capacity and tools to deliver on their responsibilities within the project.

• Continuously assess the work of all involved, provide feedback, support and require corrective action in a timely and appropriate manner.

4) Manage or/and support communication and change processes that the project involves at international and entity level

• Communicate on project goals, progress and challenges with explicit stakeholders and others who can influence the success of the project as needed throughout the project.

• In particular, ensure proper processes are in place to ensure that the Steering Committee is properly informed to make decisions and make effective recommendations at the right time.

• Put in place effective change management strategies suitable to the various types of stakeholders

5) Manage relationships with external parties and their deliverables

• Coordinate the work of the external/outsourced parties, including primarily the functional partner, the solution provider and the implementation partner, but also the future application support and hosting providers, to ensure optimal delivery from these external parties.

• Ensure that the functional partner undertakes their responsibilities in accordance with the framework agreement and specific work orders. Prepare and negotiate work orders as needed. Recommend approval of delivery of work. Manage contract, including invoices.

• Lead the tender and contracting process for selecting the Solution Vendor and the Implementation Partner, with the support of the relevant internal units. Manage the delivery by those vendors and the contracts.

• Assess the quality of the work. Recommend or provide acknowledgement of receipt and acceptance of deliverables according to the nature/function of the deliverable.

• Partner with the support of the Global Procurement Unit and the functional partner

• Serve as focal point on the management of these contracts. Ensure adherence to terms and commitments made by the vendors.

6) Additional responsibilities and activities

• Participate in International Finance team planning activities.

• Support the implementation of other initiatives and projects of the International Finance Team when expertise or experience is relevant.

• Continuously provide suggestions and information to help the International Finance Team deliver optimally.

• Minimum 10 years of experience working with business applications, from which at least 4 years in project management roles.

• Ideally, proven experience in leading the implementation of modern Enterprise Performance Management (EPM) solutions, including financial consolidation, planning, and reporting processes.

• Experience with vendor selection for Business applications, preferably cloud-based.

• Demonstrated experience in project management disciplines: project management, change management & transitioning, stakeholder management, communications, budget & cost management and risk management.

• Demonstrated ability to manage relationships and contracts with external vendors.

• Demonstrated ability in steering projects in complex organizational settings.

• Strong communication skills, with the ability of translating complex technical concepts into easy-to-understand ideas.

• Ability to work in a multicultural and international environment, with sensitivity to different cultural contexts.

• Knowledge and experience with modern EPM solutions. Knowledge regarding Financial consolidation, financial planning and management reporting process would be an asset.

• Good knowledge and experience with project management frameworks and methodologies (PMBOK, PRINCE 2…).

• Fluency in English is required; French or Spanish would be an asset.

• Results, quality and service orientations, as well as resilience.

• Experience working in or with international NGOs or non-profit organizations is highly desirable.

Only shortlisted candidates will be contacted.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.

MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.

We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.

Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.