Supply Mutualization Program Manager

Location: Any MSF Office with field visits*

Contract: Fix term contract at 100%

Duration: 12 months

Starting date: ASAP

Deadline to apply: 11.03.2025

Compensation and benefits: MSF practice is to offer the C&B package current in the MSF entity establishing the contract.

*By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application.

I. MSF INTERNATIONAL

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of origins, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 25 associations and other offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

II. POSITION BACKGROUND

MSF’s supply chain consists of activities in 6 Operational Centres (OCs), 3 European Supply Centres (ESCs) and regional initiatives. Supply chain represents for MSF more than 30% of social mission expenses, around 15% of MSF workforce involved in processes related to supply and more than 50% of total CO2 emissions through the procurement of goods and services and transport. Moreover, supply chain is a critical enabler for the quality of care of MSF beneficiaries.

The governance body for supply chain in MSF is constituted by the Executive Supply Chain Committee (ESCC) and the Supply Chain Tactical Committee (SCTC), both with representatives from the different MSF entities. MSF´s International Office (IO) facilitates collaboration in the MSF movement between different entities and the IO supply team consists of a unit focused on procurement (Global Procurement Unit, GPU) and a unit focused on supply chain transformation & support.

The ESCC, in collaboration with the IO supply team, are leading the Supply Transformation Topics Program, with the goal of establishing a supply chain by 2031 that aligns with MSF's evolving challenges. This program focuses on five key supply chain pillars: medical sourcing, distribution footprint, mutualization of the supply at both field and headquarters levels, medical stock and demand management, and information systems and data management.

III. PLACE IN THE ORGANISATION

As part of the IO supply team, the Supply Mutualization Program Manager will:

• Report hierarchically to the Head of the Supply Chain Transformation.

• Work closely with the 6 OCs including SCTC members, cell managers (Log, Supply, Medical, Finance, HR) and mission coordinators (Head of missions, Log & Supply coordinators), as well as the Head of Global Field Procurement, the Intersectional Importation & Customs advisor and the HR project manager in the IO supply team.

• Interact with other stakeholders within the MSF movement: International Legal department, International Finance platform, International Office Logistic Team

• Lead a team of 2-3 persons focused on field supply mutualization.

IV. OBJECTIVES OF THE POSITION

The overall objective of this position is to coordinate the smooth deployment of MSF supply chain transformational roadmap related to the mutualization of supply activities at field level, the mutualization of the support to these activities and lead all related initiatives to ensure that they remain pertinent to the accomplishment of the objectives set for the transformation of MSF’s supply chain.

V. MAIN RESPONSIBILITIES

1. Coordinate the definition of the action plan for the deployment of the supply chain transformational roadmap related to Supply Mutualization.

• Based on the mutualization framework agreed by the 6 OCs, formulate a detailed implementation action plan, in collaboration with the SCTC, the operational departments, cells and missions across the OCs.

• Identify risks and mitigation measures and contribute to the definition of the governance for implementation of the action plan: stakeholders to engage, decision making processes, etc.

• Define, monitor and analyse the key indicators to follow up the action plan as well as the results. Identify improvement areas and capitalize on them.

2. Ensure that the activities for implementing supply mutualization respond to the needs of MSF entities and are in line with the strategic objectives set by the transformational roadmap.

• Together with your team, establish the right channels of communication and processes to assess the needs from the different OCs in a specific country.

• Coordinate the discussions on mutualization country by country to agree on the scope of the mutualization and engage with stakeholders at different levels to ensure the pertinence of the action plan.

• Provide technical input to support mutualization initiatives: formalization of mutualization agreements, fulfilling of technical land organizational requirements, etc.

• Translate supply chain mutualization frameworks into concrete tools: standard of mission mutualization agreements, tools to fulfil technical/organizational requirements to mutualize, etc.

• Conduct field visits for assessment or follow up of mutualization process.

3. Foster collaboration between your team, the other teams working in supply mutualization and the stakeholders working in the different entities.

• Know the main actors and key stakeholders for your activity. Develop and mobilise a network required to smoothly carry out the activities under your responsibility.

• Develop and maintain a smooth flow of communication and feedback on the mutualization of supply activities to keep your stakeholders up to date and capture their feedback and areas of improvement.

• Coordinate all actors involved in mutualization of supply activities and ensure alignment between their activities.

4. Lead the IO team working on supply mutualization and ensure coherence between the different activities managed by them.

• Participate to the construction of the budget necessary for the running of the activities under your responsibility. Plan the HR needed in terms of number and profile (profession, experience, complementarity with other team members) in order to achieve a team composition adapted to the needs of your activities.

• Participate on the selection and onboarding process of your team and set the working framework for them. Accompany each member of your team in order to improve their contribution to the common objectives and promote their professional development.

• Put forward the work stakes of your team to the other teams in the IO supply team and the different MSF entities.

• Manage and monitor the resources allocated to the activities under your responsibility.

Practical / technical knowledge 

• Bachelor or master’s degree in supply chain management or other relevant field (e.g. Pharmacy, Engineering or Business).

• 6+ years of relevant experience in management of supply chain related projects/programs in complex organizational contexts, including planning, risk management, cost control and change management.

• Extensive experience in field coordination and senior operations/supply chain management

• Experience with MSF or another humanitarian organization is mandatory .

• Certification or knowledge of project management methodologies and tools is a plus.

Planning and organising  

• Excellent strategic planning and analytical skills.  

• Strong organizational skills, ability to handle multiple priorities at one time. 

Communicating and influencing 

• Demonstrate independent initiative, drive for change, improvement and innovation.  

• Excellent communication skills, assertiveness, negotiation and influencing skills. 

• Ability to work in a cross-cultural and cross-functional environment. 

• Team player with strong customer orientation. 

Practical requirements 

• Proficiency in standard office tools including Word and PowerPoint. 

• Fluent spoken and written English. Good command of French is a strong asset.

Only shortlisted candidates will be contacted.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.